Privacy & Policy

Last modified: June 1 2020

Introduction

Thank you for visiting www.mantheos.com (the "Site"), and, if applicable, choosing to use our products and services (collectively the "Platform"). The Site and Platform are owned by Mantheos, Inc., a Singapore based company (referred to herein as "us, "we", "ours", or "Mantheos"). We try to make our Privacy Policy easy to understand so that you are informed as to how we use your information.

Information Collected

Information Collected Via the Site

You will not be required to provide us with any information when you visit our Site. However, portions of our Site may ask you to submit personally identifiable information to us to access certain services and the Platform. During your use of the Site we may collect your name, email, address, telephone number, company name and address, organization information, and other identifying details. We may also collect payment information that you make available to us for your use of the Platform. Please be aware that this payment information shall be stored by third party payment processors.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email Services

First name and last name

Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send. You may also contact us at the contact provided below to opt out of being contacted. Please allow 3 working days for your request to take effect.

Usage Data

We may also collect information on how the Service is accessed and used. This data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We may from time to time implement Cookies or other features to allow us or third parties to collect or share information that will help us improve our Platform and the Services we offer or help us offer new services and features. Cookies are identifiers we transfer to your computer or mobile device that allow us to recognise your computer or device and tell us how and when the Services or Platform are used or visited, by how many people and to track activity within our Platform. We may link cookie information to personal data. Cookies also link to information regarding what items you have selected for purchase and pages you have viewed. Cookies are also used to deliver content specific to your interest and to monitor usage of the Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use may include, but are not limited to:

  • Session Cookies. We may use Session Cookies to operate our Service.
  • Preference Cookies. We may use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We may use Security Cookies for security purposes.

Use of Data

Mantheos uses the collected data for various purposes which may include, but are not limited to:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To enforce our Terms of Service or any applicable end user licence agreements
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To contact you or communicate with you via voice call, text message and/or fax message, email and/or postal mail or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Services, such as but not limited to communicating administrative information to you relating to our Services. You acknowledge and agree that such communication by us could be by way of the mailing of correspondence, documents or notices to you, which could involve disclosure of certain personal data about you to bring about delivery of the same as well as on the external cover of envelopes/mail packages;
  • To inform you when another User has sent you a private message or posted a comment for you on the Platform;
  • To carry out due diligence or other screening activities (including, without limitation, background checks) in accordance with legal or regulatory obligations or our risk management procedures that may be required by law or that may have been put in place by us
  • For marketing and in this regard, to send you by various modes of communication marketing and promotional information and materials relating to products and/or services that Mantheos (and/or its affiliates or related corporations) may be selling, marketing, or promoting, whether such products or services exist now or are created in the future. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies.
  • To respond to legal processesor to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction, including, without limitation, meeting the requirements to make disclosure under the requirements of any law binding on us or on our related corporations or affiliates;
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
  • Any other purposes which we notify you of at the time of obtaining your consent.
  • (Collectively, the “Purposes”)

Non-Identifying Information

Whenever you use our Site or Platform, we may collect non – identifying information from you, such as your IP address, interactions with the Site and Platform, query information, location information, pricing data, research history, location and GPS information, referring URL, browser, application interaction, mobile provider information, operating system, data usage, data transferred, and Internet Service Provider.

Anonymized Data

We may collect and aggregate personally identifiable information from our Site and Platform and may anonymize that information for our own research or internal purposes. Once such data has been anonymized, it cannot be traced back to you.

Cookies

Our current Site uses cookies to track your preferences, your cart, and to remember your logins. You may disable cookies via your browser settings, however, disabling cookies may result in undesired performance when accessing the Site.

Do Not Track

We currently do not offer website functionality for you to opt out of any “do not track” listings.

Third Party Tools

Mantheos uses tools such as Yandex Metrica which is a free web analytics service. They will be collecting information and data such as traffic, audience and web behaviour. For the full details on what information they collect, they are described and listed on their privacy policy page that can be found here https://yandex.com/legal/confidential/

Third Party Websites

Mantheos may post links to third party websites on our Site, which may include information that we have no control over. When accessing a third party site through our Site or Platform, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites. Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties. Mantheos bears no responsibility for the information collected or used by any advertiser or third party website. You must review their Terms of Service and Privacy Policy to understand their information collection practices.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Mantheos’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Mantheos may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • To comply with the law

Retention of Data

Mantheos will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. Mantheos will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Mantheos will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

In conducting our business, we may need to disclose your personal data to our third party service providers, agents and/or our affiliates or related corporations, and/or other third parties, whether sited in Singapore or outside of Singapore, for one or more of the above-stated Purposes. Such third party service providers, agents and/or affiliates or related corporations and/or other third parties would be processing your personal data either on our behalf or otherwise, for one or more of the above-stated Purposes. Such third parties include, without limitation:

Our subsidiaries, affiliates and related corporations;

Contractors, agents, service providers and other third parties we use to support our business. These include but are not limited to those which provide administrative or other services to us such as mailing houses, telecommunication companies, information technology companies and data centres.

A buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution or other sale or transfer of some or all of Mantheos’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal data held by Mantheos about our Service Users is among the assets transferred; or to a counterparty in a business asset transaction that Mantheos or any of its affiliates or related corporations is involved in.

Third parties to whom disclosure by us is for one or more of the Purposes and such third parties would in turn be collecting and processing your personal data for one or more of the Purposes.

This may require, among other things, us to share statistical and demographic information about our Users and their use of the Services with suppliers of advertisements and programming. This would not include anything that could be used to identify you specifically or to discover individual information about you. For the avoidance of doubt, in the event that Privacy Laws or other applicable laws permit an organisation such as us to collect, use or disclose your personal data without your consent, such permission granted by the laws shall continue to apply. Third parties may unlawfully intercept or access personal data transmitted to or contained on the site, technologies may malfunction or not work as anticipated, or someone might access, abuse or misuse information through no fault of ours. We will nevertheless deploy reasonable security arrangements to protect your personal data as required by the Privacy Laws; however there can inevitably be no guarantee of absolute security such as but not limited to when unauthorised disclosure arises from malicious and sophisticated hacking by malcontents through no fault of ours.

Disclosure for Law Enforcement

Under certain circumstances, Mantheos may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal requirements

Mantheos may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Mantheos
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA) or any jurisdiction with similar data protection laws, you have certain data protection rights. Mantheos aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at the contact provided below. In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Mantheos relied on your consent to process your personal information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals (“Service Providers”) to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Contact Us

If you have any questions about this Privacy Policy, to withdraw your consent regarding the collection, use, and/or disclosure of your Personal Data, to view or amend the Personal Data in our possession, or for any queries regarding Personal Data, please contact our Data Protection Officer. Please note that we may ask you to verify your identity before responding to any requests as we will need enough information from you in order to ascertain your identity as well as the nature of your request so as to be able to deal with your request We may charge you a reasonable fee for the handling and processing of your requests to access your personal data. If we so choose to charge, we will provide you with a written estimate of the fee we will be charging. Please note that we are not required to respond to or deal with your access request unless you have agreed to pay the fee.

If you have any additional questions, complaints or wish to find out more on data opt in preferences, please contact us at contact@mantheos.com.